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Brant Early

Technical Support Specialist

Seattle, WA 98119 •

(206) 555-2134

brantearly@gmail.com

https://brantearly.com

linkedin.com/brantearly


Experience


Seattle, WA
2013 - Present
(5.8 years)

Geek Squad

Tech Support

Geek Squad was an amazing opportunity to take my self-taught technical skills to the next level and help people while doing it. I routinely visited customers' houses and fixed laptops, desktops, and many other home appliances.

• Responsible for creative design for prominent [project].

• Responsible for creative design for prominent [project].

• Complied with Good Laboratory Practices and Title 21 Code of Federal Regulations Part 11.

Bellevue, WA
2008 - 2013
(4.8 years)

AT&T

Technical Customer Support Specialist

I had a really great opportunity to deal with a lot of irate customers, which helped me learn some valuable skills. Managing people without real authority, and resolving conflict were essential parts of the job.

• Identified root causes of defects and recommended processing adjustments to eliminate them.

• Established and stabilized machine processes.

• Trained associates in machine functioning, processing and tooling.

Issaquah, WA
2005 - 2008
(2.9 years)

Costco

Front End Cashier

As a cashier, you are responsible for pretty much anything on the Front End. Costco really teaches you how to work and take ownership of - as well as pride in - your job. I worked hard, but I learned an incredible amount in 3 years.

• Negotiated pricing with vendors regarding wholesale billing and marketing procedures.

• Compiled annual recommendations for end of fiscal year budgets.

• Created company’s first employee manual including training and development.

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Personal Interests


Technical texts, helping elderly folks with computers, my wife, trains, camping, turning right.
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Summary


• Customer Service• Technical Knowledge
• Crisis Management• People Management
EDIT SUMMARY SECTION

Edumacation


Seattle Vocational Institute

Redmond, WA
BA 2008

Continuing education in [Topic] Public Health coursework Human Resources Policy and Management coursework.

Continuing education in [Topic] Public Health coursework Human Resources Policy and Management coursework.

Redmond High School

Seattle, WA
Graduated 2006

High School Diploma (GPA: 3.25)

Coursework in Information Technology and Computer Applications.

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