Frequently Asked Questions

Q: Is Career Tracker really free for users?

A: Yes. You get 1 of each of our products (resumes, cover letters, and application trackers) free, including free PDF downloads. No bait and switch after you've put all of your info in. Just free. If you want more than one of any, you can pay for them individually or check out our monthly plans.

Going forward, our goal is to make all of our services totally free, no matter how much of them you want to use. We are experimenting with allowing our customers to do things like watch short videos periodically in lieu of payment. That said, we'd like as much help as possible from you to make the product experience top-notch, so please send us feedback and suggestions on how we can improve.

Q: How do I get in touch with customer support?

A: Please email us at and we'll get back to you promptly. A customer support line is coming soon!

Q: How can I change my password?

A: Log in, then navigate to the My Account from the main menu.

Q: Why do I watch the entirety of The Bodyguard every time it's on TV?

A: Who doesn't?

Q: Isn't it kind of "cheating" to use templates and technology to write better resumes and emails?

A: The fact that you're asking means you're probably a good person! But no, we don't think so. Our primary goal is to level the playing field, so to speak. There are many templates online, plenty of resume "coaches" and consultants, and resources galore at colleges. The only difference is that you have to pay for those things. We built Career Tracker for the rest of us who don't have access to fancy resources or the budget for pricey classes and consultants. In the end, you are the one who will have to interview and impress an employer; we're just here to help you get there.

Q: How many people apply for the average job?

A: According to Forbes: 118. That's a lot of people. Thankfully you can weed out a bunch who aren't serious about the application, will take other jobs, are too flaky to show up to an interview, or simply aren't qualified.

Q: Why do you advise people to apply to 10-20 jobs? That seems like a lot of work.

A: You're right, it is a lot of work. And this is the primary reason Career Tracker exists. Even if you have the perfect background, prepare awesome resumes and cover letters, crush your interview, and do all of the required correspondence, you still may not get the job. There are things outside of your control, like the strength of your competition (other candidates), the culture of the company, and a host of other factors. Put simply, it's a numbers game. If 118 people apply to the average job and roughly a third are qualified and serious (40 candidates) you have a 2.5% chance of getting the job. That said, if you're reading this and making effort to seek guidance you can probably safely double your chances of getting the job, so call it 5%. That means that you will get 1 job out of 20 that you apply to, solely based on the numbers. In reality, with our help we hope to make this higher! But, to be safe we advise 10 - 20.

So, knowing all of this, try not to get upset when you don't get the job when it seemed like everything went swimmingly. It happens to everyone. Take it for what it is: great experience that will help you get the job that you are meant to have.